Returns & Warranty Information
Last updated: September 21, 2026
Partner purchases
If a purchase is completed with a partner, the partner's return, exchange and warranty policies apply. Review those terms before payment and keep the partner's order confirmation.
Campaign support
SANJIESAN can help identify the relevant campaign contact, but cannot promise a return or warranty outcome on behalf of a partner.
No current direct checkout
The current store does not process payment for the Melo Home campaign. If SANJIESAN introduces direct checkout later, the applicable return and warranty terms will be published before purchase.